Terms of service
Terms & Conditions
Effective Date: 8 July 2026
Welcome to www.nebulaseeds.co.za ("Website"), operated by Nebelung Seeds (Pty) Ltd, trading as Nebula Seeds™ ("Nebula Seeds™", "we", "our", or "us").
By accessing or using this Website, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use this Website.
1. Company Information
This website is owned and operated by:
Registered Company Name: Nebelung Seeds (Pty) Ltd
Trading Name: Nebula Seeds™
Company Registration Number: 2024/238473/07
Website: https://www.nebulaseeds.co.za
Email: info@nebulaseeds.co.za
2. Detailed Description of Goods & Services
Nebelung Seeds (Pty) Ltd, trading as Nebula Seeds™, is a South African online retailer specialising in collectible agricultural seeds, including cannabis seeds, companion plant seeds, flower seeds and herb seeds.
All products are offered for lawful purposes only and are supplied in accordance with the applicable laws of the Republic of South Africa.
3. Eligibility
You must be at least 18 years of age to purchase products from this Website.
By placing an order, you confirm that:
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You are at least 18 years old.
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All information provided is accurate and complete.
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You have the legal right to use the payment method selected.
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You will comply with all applicable laws.
4. Product Use Disclaimer
All seeds sold by Nebula Seeds™ are intended for lawful purposes only.
Nebula Seeds™ neither promotes nor encourages any activity contrary to South African law.
Customers are solely responsible for ensuring that their intended use complies with the laws applicable to them.
5. Availability of Goods
The provision of goods and services by Nebelung Seeds (Pty) Ltd is subject to availability.
Should a product become unavailable after payment has been received, Nebula Seeds™ will refund the customer in full within 30 days.
6. Orders
Orders are accepted subject to product availability and successful payment.
Nebula Seeds™ reserves the right to decline, cancel or limit any order where fraud, pricing errors, stock shortages or legal restrictions apply.
7. Pricing
All prices displayed on this Website are in South African Rand (ZAR).
Prices are subject to change without prior notice.
Delivery charges, where applicable, are displayed before payment is completed.
8. Delivery Policy
Subject to availability and receipt of payment, orders are generally processed within 1 to 2 business days.
Orders are delivered using reputable South African courier services.
Estimated delivery times may vary depending on destination and courier schedules.
Tracking information will be supplied where available.
Please refer to our Shipping Policy for complete delivery information:
https://www.nebulaseeds.co.za/policies/shipping-policy
9. Returns & Refund Policy
Returns and refunds are governed by our Refund Policy.
Approved refunds will be processed using the original payment method wherever reasonably possible.
If a product cannot be supplied after payment has been received, Nebula Seeds™ will refund the customer in full within 30 days.
Please refer to our Refund Policy for complete details:
https://www.nebulaseeds.co.za/policies/refund-policy
10. Export Restriction
The products offered on this Website are intended primarily for customers within the Republic of South Africa.
Customers outside South Africa are solely responsible for ensuring compliance with the import laws and regulations of their own country before placing an order.
11. Payment Options Accepted
Payment may be made using:
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Visa Debit
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Visa Credit
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Mastercard Debit
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Mastercard Credit
Payments are securely processed through Payfast by Network.
12. Secure Online Card Payments
Card transactions are acquired for Nebelung Seeds (Pty) Ltd via Payfast by Network, the approved payment gateway for South African acquiring banks.
Payfast by Network uses industry-standard encryption and secure payment technology to protect cardholder information.
Card details are entered directly on Payfast by Network's secure payment platform and are not stored by Nebula Seeds™.
Customers may visit https://payfast.io to view Payfast by Network's security certificate, security policy and additional payment security information.
13. Customer Details Separate from Card Details
Customer personal information is stored separately from payment card information.
Nebula Seeds™ does not have access to customers' complete card details.
14. Privacy Policy
Nebula Seeds™ takes all reasonable steps to protect the personal information of customers.
Personal information is collected, processed and stored in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Please refer to our Privacy Policy for further information:
https://www.nebulaseeds.co.za/policies/privacy-policy
15. Merchant Responsibility
Nebelung Seeds (Pty) Ltd accepts responsibility for all aspects relating to transactions conducted through this Website, including:
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Sale of goods
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Customer service and support
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Payment processing
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Order fulfilment
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Delivery
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Returns
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Refunds
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Dispute resolution
16. Merchant Outlet Country & Transaction Currency
The merchant outlet country is South Africa.
All transactions are processed in South African Rand (ZAR).
17. Intellectual Property
All content contained on this Website, including text, graphics, logos, images, product descriptions, trademarks and other materials, remains the intellectual property of Nebelung Seeds (Pty) Ltd unless otherwise stated.
No material may be copied, reproduced, distributed or used without prior written permission.
18. Third-Party Websites
This Website may contain links to third-party websites.
Nebula Seeds™ has no control over and accepts no responsibility for the content, privacy policies or practices of those third-party websites.
19. Limitation of Liability
To the fullest extent permitted by South African law, Nebula Seeds™ shall not be liable for any indirect, incidental, consequential or special damages arising from the use of this Website or products purchased through it.
Nothing contained in these Terms & Conditions limits any rights afforded to consumers under applicable South African consumer legislation.
20. Country of Domicile
This Website is governed by the laws of the Republic of South Africa.
Nebelung Seeds (Pty) Ltd chooses its registered business address as its domicilium citandi et executandi for all legal notices and communications.
21. Variation
Nebelung Seeds (Pty) Ltd reserves the right to amend these Terms & Conditions at any time without prior notice.
The latest version published on this Website shall apply and supersedes all previous versions.
22. Account Security
If you create an account on this Website, you are responsible for maintaining the confidentiality of your account credentials.
You agree to notify Nebula Seeds™ immediately of any unauthorised use of your account or any security breach.
23. Termination
Nebula Seeds™ reserves the right to suspend or terminate access to this Website or any customer account where these Terms & Conditions have been breached or unlawful conduct is reasonably suspected.
24. Contact Details
Nebelung Seeds (Pty) Ltd
Trading as Nebula Seeds™